Legal

Privacy Policy

Last updated: August 2025

1. Who We Are

Haikue is a technology company based in Erode, Tamil Nadu, India. We provide website development, mobile app development, custom software, AI automation, ERP solutions, and related digital services. Our website is https://haikue.com. For any privacy-related queries, contact us at haikueofficial@gmail.com.

2. What Information We Collect

We collect information you voluntarily provide when you contact us through forms or WhatsApp, including your name, email address, phone number, company name, and project details. We also collect standard analytics data through Google Analytics 4 such as pages visited, time on site, device type, and approximate location. We do not collect sensitive personal information.

3. How We Use Your Information

We use the information you provide to respond to your enquiries, prepare project proposals, and communicate with you about our services. Analytics data is used to understand how visitors use our website so we can improve it. We do not use your data for advertising or sell it to third parties.

4. Cookies

Our website uses cookies for analytics purposes via Google Analytics. You can disable cookies in your browser settings at any time. We do not use advertising cookies or tracking cookies beyond standard analytics.

5. Third-Party Services

We use Google Analytics to understand website traffic. Google's privacy policy applies to data processed through their platform. We may also use WhatsApp (Meta) when you contact us via the WhatsApp button. Meta's privacy policy applies to those interactions.

6. Data Retention

Enquiry data is retained for the duration of our business relationship and for a reasonable period thereafter for record-keeping. Analytics data is retained according to Google Analytics default settings.

7. Your Rights

You have the right to request access to the personal data we hold about you, to request correction or deletion of your data, and to withdraw consent at any time. To exercise any of these rights, contact us at haikueofficial@gmail.com.

8. Data Security

We take reasonable precautions to protect your personal information. Our website uses HTTPS encryption. However, no internet transmission is completely secure and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes means you accept the updated policy.

10. Contact Us

For questions about this Privacy Policy or your personal data, contact us at: haikueofficial@gmail.com or +91 9345704295.

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